The lady that dealt with booking wasn’t very friendly and was very unbothered. When you get there, another payment is needed to be made that includes the gratuity and parking fee. I, personally, feel as though that should be included in booking at the time of payment. The captain told us that parking would be free and she still charged us. The team also lack communication skills. We traveled all the way from Louisiana and the only person on the team that showed us hospitality was the guy on the jet ski that pulled the banana boat. Despite the trouble my family and I went through regarding check in, the ride itself was amazing!!!!!

The crew did a great job in making sure they had a safe and fun trip out! My daughter and her friend had a great time!

We had a blast on our banana boat ride! We’ll be back!

The ride was fun! The workers were so friendly!

We had a blast on the banana boat. Everyone was super friendly and safety conscious.

It was easy to book, easy to find, great service, super fun ride!! Definitely recommend!

I’ve done raft rides, rollercoasters, and plenty of other thrill-seeking activities like this and have never thought “wow, I might not come back”. The reviews were all so good- but I don’t understand how and have no interest in doing a boat ride with this company again. The driver intentionally hit his own wake, drove entirely too close to the parasail boat, and ignored our VERY OBVIOUS cues that we were done with our ride and ready to get off. In fact, he started going faster once he turned around and I sent a “cut off” signal on my neck and the signal for “time out”. The driver took off before we were even fully on the ride and ready to go, so we already started off unstable. Each turn he took nearly toppled us over and the straps on the ride were not secure. We felt unsafe the entire time. Due to the frequent shaking of him hitting his wake, I had to keep my feet tucked into the crevices of the raft (which was painful) to prevent myself from flying off even though I was holding on with all strength. To top it off, They state that you must pay gratuity before your ride-which I read prior to booking, but we did not get to meet any of the staff prior to riding. I had already paid, and wish I would have just let them take my money and had the opportunity to walk away; but I didn’t even have a good chance to examine the raft for my own safety before he flew off into the water with us. We were nothing but polite the whole time and decided not to interact with the driver besides a “thank you” after our ride. If the ride were even a minute longer, I don’t think my body would keep holding on, regardless of how strong we both were just because of how reckless the turns and jumps were. If you are the faint of heart, do not have optimal upper body strength, and you think it will be “relaxing”, I encourage you to look elsewhere for an activity. This straight up sucked.

Very friendly and kids had a fantastic time. They rated them 10 out 10!

My family and I had a wonderful experience on the banana boat ride. It was very exciting and relaxing at the same time. We would definitely do this again!

The staff were all friendly and nice. We had a blast!

It was great!!

We had a great time. The jet ski driver was attentive and trying to ensure we were both safe and having fun.

Our entire family enjoyed experiencing the banana boat ride together. From the time I booked the experience that have been more than helpful and accommodating. They even took care of our little ones and took them on an experience of their own! We loved it so much we paid to do it again right after! Thank you staff you are great!

We had so much fun!! Thank y’all!!

Very happy kids